Affiliate Program Payout Requested Accidentally - Can Someone Help?

Hello,

I opened a ticket days ago and I haven’t obtained a response.

I accidentally requested a payment on the dashboard to a wrong Wise account (with a non-existing email indeed, only the PayPal account existed) and haven’t obtained an update since.

Can anyone put me in contact with the right team or person?

Thanks.

Welcome to the Make community!

For account issues like this, directly contacting support can often lead to a faster resolution. Make support has access to internal tools and resources, which allows them to investigate further.

You can open a new ticket here, or if you are unable to login for some reason, you can create another new free Make account to access the ticketing system (which is only available to logged-in users). After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

Hope this helps! Let me know if there are any further questions or issues.

@samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

Yup already did that and they’re unresponsive, that’s why I decided to open the thread. Any other alternative?

Hello @BorjaPallasa :waving_hand:

Good job on opening a ticket right away! I see that Customer Care is already in touch with you, and I’m confident they’ll assist you very soon. :hugs:

Thank you for your patience!

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That’s correct! Thanks!

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