Any affiliates having problems with payouts?

Any other affiliates having trouble getting a payouts from Make?

Been almost 6 weeks since I requested. On a support ticket Make said they were having problems with payout provider and should be fixed by last week.

But still nothing and they’ve ghosted me on the ticket!

1 Like

Hi @AndrewJDavison,

Haven’t had issues so far, but I request a new payout seconds ago. The email always says: ‘You should receive your payment approximately 2-3 weeks after we receive your request.’

I’ll let you know if any issues might arise.

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Hello @AndrewJDavison, thank you for raising this in the community.

We sincerely apologize for the inconvenience caused by a technical issue with our payment provider. In the past, we have always paid affiliate commissions well within the 2-3 week period, and our team is working hard to return to that cadence.

Although we believed we were close to resolving the issue, some complications came up. We are hoping this will be resolved in the upcoming days, and we will ensure your payment is processed as soon as possible.

Thank you very much for your patience and understanding as we work through this issue. :pray:

3 Likes

Thanks for letting me know!

3 Likes

Hello,
As per me you can go with these steps

  • Follow Up: Reopen or respond to your support ticket.
  • Escalate: Use options to escalate the issue.
  • Alternative Channels: Contact them via live chat, email, phone, or social media.
  • Community Forums: Seek advice from forums or groups.
  • Check Updates: Monitor Make’s site or social media for updates.
  • Document: Keep records of all communications.
    I hope this will help you,
    Thank you