Problems receiving affiliate commission

Hello everyone, has anyone had any problems receiving affiliate commissions from Make?

I have over $130 to receive and I can’t. The support via ticket is terrible. I’ve been trying since April 9th ​​and I can’t get it resolved.
They informed me that it was Wise who had canceled the payment. I contacted Wise and there was no attempt to make a payment and they asked for a receipt.

Since I requested a receipt from Make support, they haven’t responded. Total disregard.
I’m going to migrate my referrals to another platform, unfortunately if it’s not resolved.

Hello @RAFAEL4 :waving_hand:

I’m very sorry about the issues. :frowning: I’ve reached out to our team and asked them to prioritize your case. I know how important it is to receive your commissions, and I truly appreciate your patience so far.

Please know that we’re not ignoring this, and I’ll keep an eye on the progress to make sure it gets the attention it deserves.

Thank you again for flagging this :folded_hands:

2 Likes

Hello @RAFAEL4 :waving_hand:

I have received a message that the payment was processed and is on its way! Thank you for your patience. :hugs:

1 Like

thanks for the support!

Unfortunately, it has not been resolved yet.
I received an email saying that the payment failed. The problem is that they only say that Wise does not accept it, but Wise asks for proof of payment to be able to identify whether the problem is with them.

Affiliate payout failed
We attempted to send your payout of $136.24 or your currency equivalent on 05-23-2025 but the payout has failed.

To resolve this, review your Make affiliate profile and Wise account to ensure all information is correct, then request the payout again. Please note, we cannot attempt the payout again until you make a new request.

Could you look into this for me?

They don’t respond by email, the service there is terrible.

They didn’t resolve it, claiming it was a Wise problem, but Wise asks for proof because they didn’t receive any attempts.