AI Agent- issue (500)

Hi,

Do the AI agents can work in Hebrew?
I followed the instructions exactly as they shown in the tutorials but I keep getting this error message below. I want to answer my customers via Bulldog for every time they send a message in Bulldog about any tech issue.

Error

500 | An unexpected error occurred while executing the agent. | It looks like something went wrong. Please give us time to fix it.

Origin

Make

I tried in english as well and same error:

Does anyone know how can I solve it?
Thank you!

Welcome to the Make community!

The error message doesn’t give us much to go on. I would suggest contacting Make support since this feature is still in beta testing.

For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. Make support has access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to.

You can open a new ticket here, or if you are unable to login for some reason, you can create another new free Make account to access the ticketing system (which is only available to logged-in users). After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

Hope this helps! Let me know if there are any further questions or issues.

@samliew

Many thanks for your elaborated response. Will keep you updated once I will get a response from them.

Hi,

Do the AI agents can work in Hebrew?
I followed the instructions exactly as they shown in the tutorials but I keep getting this error message below. I want to answer my customers via Bulldog for every time they send a message in Bulldog about any tech issue.

Error

500 | An unexpected error occurred while executing the agent. | It looks like something went wrong. Please give us time to fix it.

Origin

Make

Does anyone know how can I solve it?
Thank you!

Tried in english and same issue:

anyone ?