Airtable -> Word getting "Cannot read properties of undefined (reading 'errorFlow')"

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Hi All,

I’m trying to fill in a template (.dotx file) retrieved from a field in Airtable containing the attachment, with data also from Airtable.

It seems like the first module successfully retrieves the data, but the Microsoft Word Template isn’t successful.
Here’s my setup:

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I’m getting “Cannot process data because of the error. The reason is: Cannot read properties of undefined (reading ‘errorFlow’)”

I tried to link just the Template field, as well as the underlying url field as shown in the screenshot.

Do I need some other intermediary to retrieve the template file from Airtable? I prefer the template to be in Airtable since it is selected in there based on selections.

Anything else I’m missing? I’m a new user to Make, so I’m hoping it’s something obvious to an experienced user…

Thanks!

2

This looks like an app issue.

For quicker assistance with bugs and technical problems, you may want to contact support directly. They respond very quickly and update you frequently on the status of their investigation.

Hope you can share the resolution with us if you manage to solve this problem!

2 Likes
3

Hello there,
Welcome to the community,
This steps might help you to resolve the issue -

Make sure that the file field within the Microsoft Word Templates module is correctly mapped to the URL of the .dotx file from the Airtable record. I Think you are attempting to map it in the second image, check whether the mapped field contains a direct download link to the Word file template.

If you do not have a download URL use an http module after airtable module and pass the URL to that module.

1 Like
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Thank you for the suggestion!
Yes, that’s where I’m mapping it. After I saw that the url field does not include the filename, so I also tried changing the mapping from just {{1.Template[].url}} to {{1.Template[].url}}/{{1.Template[].filename}}.
Unfortunately that’s still not fixing the problem - I’m wondering if there’s a permission issue where Make can’t access the template file via the url because it’s coming from a different domain? When I paste the URL into my browser (without the filename appended), I get the .docx file, so I think I’m doing it right there.
Perhaps some-one could try the url and see if they get my Test Template.docx file? It is this link here.

6

I think you might have limited access please look further into it.