Hello everyone!
I would like to explain my case to see if anyone can help me.
I have a pilgrims’ hostel and I am trying to automate it.
The question is that I need to send an email to the customer with the access code to the establishment once this check in online.
Every time a customer checks in, I receive an email from the address ‘notificaciones@mail.partee.es’ with the subject ‘[PARTEE] - New Online Check-in done’.
In this email, they send me the customer’s personal data, such as name, surname, ID number, address… but the company ‘partee’ does not send me their email address. In order to see their email, I can access the dashboard of the application and there I can see their email.
Could someone help me to automate it so that once I receive a check in, an email with the access code is sent automatically to the customer?
Thank you very much to all of you!
Hi @Hostel_Baionamar
Does the ‘partee’ company application have an API?
Hello, yes it has an API, but it seems it is only for configuration with Housfy
@Gabilogan can you check if the API allows to search contacts by a specific list of fields? For example, search a contact by ID or full name and created date.
@Gabilogan, can you customize the emails that you’re receiving from this app to include the contact email in the email body?
I have just received a reply and they tell me that it is not possible.
@Gabilogan, can you please send the link to the API docs?
Hi, sorry for taking so long to respond. I don’t know why. I published the Partee API, but the moderator deleted the content. The Partee API is actually only for syncing with Housfy.
But it seems I found an alternative. I’ll explain it to you in case you could help me:
-The first thing I receive is an email when the customer makes a reservation. In this email, I do receive customer information, name, email, etc.
-Second: I automate an email to the customer where I send them a universal URL where they can check in online at my establishment.
-Third: I receive an email (always from the same recipient and with the same subject) informing me that the customer has checked in. In this case, the name and ID number appear, but the email is not.
Therefore, the fourth step would be to locate the name of the guest who just checked in (in step three), match their first name, last name, or guest ID number (matching the reservations from step one), and then send a predefined message providing the electronic lock code to access the property.
I hope I explained this correctly; if you can help, I’d be very grateful.
Best regards.
Hi @Gabilogan
Does the first step has an ID number? The idea is to create a data store in Make, and save the ID, name, and email at the first step. And on third step search the required record using the ID and get the email.
Yes, in principle there is an ID number, as long as the client adds it to the form, but I think I can make it a mandatory field.