Hello everyone, Max here 
I’m based in Europe and bring hands-on experience in AI, automation, and project management, combined with a strong background in the corporate world.
I’ve delivered numerous automation projects using Make and similar platforms, and in recent years my main focus has been implementing large omnichannel contact-center solutions, primarily Twilio Flex, but also Respond.io and Crisp.chat , together with advanced integrations using APIs, webhooks, and custom workflows.
I also have extensive customer-facing experience, both pre-sale and post-sale, supporting clients in defining their needs, designing the right solution, and ensuring successful delivery.
If you’re looking for a reliable technology partner to support or scale your operations, feel free to reach out. Happy to help!
Max