Hi, I hope you’re all doing well! I need to automate the delivery of short videos via email (as an attachment or link) to recipients based on information they submitted when they placed the order via a Stripe link. I would like the email to come from a specific address and in a method that ensures it doesn’t go to spam. Ideally it would be sent on the same thread the customer received from Stripe as an order confirmation email.
I also need to be able to schedule the emails to go out at a specific time based on certain variables so that my account doesn’t get flagged (I have a specific alias in google workspace that I’d like to use to send out the orders with a pre-written email that automatically populates the customer’s name).
I also need to automate the order fulfilment process so that I get a notification via Stripe that the order has been fulfilled once the email with the video attachment (or link) is sent to the customer for the purpose of accurate record keeping.
I’m trying to figure out the best process to do this. I’ll initially create the orders manually, but it will be impossible to scale and provide proper customer service if I can’t automate parts of this process.
The apps I’m currently using are Google Workspace and Stripe. I’m in the process of trying to find a provider for batch customized video rendering based on information customers submitted when making the purchase, so there will be a third provider in the process as well.
I need an automation for data to go from Stripe to the video renderer and back to the customer. Stripe will automatically send order confirmations to the customers when their order is placed. I would need an automation that sends data from Stripe to the video renderer and then allows the finished video to be sent to the customer on the same email thread they received from Stripe for order confirmation if possible. I then would need an automation that lets Stripe know when an order is fulfilled (or for it to be placed somewhere so I have accurate record that the customer received their video / the order number is complete).
I would greatly appreciate suggestions for how to make an efficient order fulfillment process and which apps to use. Thank you for your time!