Bad Credentials - MESSENGER TOKEN

:bullseye: What is your goal?

Connect messenger

:thinking: What is the problem?

messenger token doesnt work

:test_tube: What have you tried so far?

youtube tutorials.

Here is my problem: “Bad Credentials”: 13.11.2025_11.53.31_REC

I also confirm this; indeed, it is an issue. Messenger receiving hooks work, whereas sending via token keeps saying error - Bad credentials. I was able to temporarily mitigate this by using a custom POST request with a token and required attributes as a single step.

:bullseye: What is your goal?

i am trying to connect my facebook messenger with meta app created in developer portal.

:thinking: What is the problem & what have you tried?

i am getting a bad credentials error everytime i paste access token in the “send a messeage” module. it was working before but now giving this error. even i have tried multiple make accounts to test this first but not working anywhere.

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

I can confirm that the error occurs while creating connection.

@vendy @DavidGurr_Make could you take a look here?

I’ve checked our helpdesk system and I don’t see that we have any reported pattern of connection problems.

Please note that the Community isn’t a formal helpdesk route. Your best approach if you need support is to raise a ticket through our helpdesk from the Make Dashboard or directly at https://www.make.com/en/ticket

If anyone is experiencing this issue, please do report it through the helpdesk so that we can track accordingly.

Hi, maybe it’s because helpdesk is available only for 90 days for free accounts, just guessing.
Nevertheless, ticket #1989958 raised :slight_smile: thanks.