Bad Credentials - MESSENGER TOKEN

:bullseye: What is your goal?

Connect messenger

:thinking: What is the problem?

messenger token doesnt work

:test_tube: What have you tried so far?

youtube tutorials.

1 Like

Here is my problem: “Bad Credentials”: 13.11.2025_11.53.31_REC

1 Like

I also confirm this; indeed, it is an issue. Messenger receiving hooks work, whereas sending via token keeps saying error - Bad credentials. I was able to temporarily mitigate this by using a custom POST request with a token and required attributes as a single step.

1 Like

:bullseye: What is your goal?

i am trying to connect my facebook messenger with meta app created in developer portal.

:thinking: What is the problem & what have you tried?

i am getting a bad credentials error everytime i paste access token in the “send a messeage” module. it was working before but now giving this error. even i have tried multiple make accounts to test this first but not working anywhere.

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

I can confirm that the error occurs while creating connection.

@vendy @DavidGurr_Make could you take a look here?

I’ve checked our helpdesk system and I don’t see that we have any reported pattern of connection problems.

Please note that the Community isn’t a formal helpdesk route. Your best approach if you need support is to raise a ticket through our helpdesk from the Make Dashboard or directly at https://www.make.com/en/ticket

If anyone is experiencing this issue, please do report it through the helpdesk so that we can track accordingly.

2 Likes

Hi, maybe it’s because helpdesk is available only for 90 days for free accounts, just guessing.
Nevertheless, ticket #1989958 raised :slight_smile: thanks.