Bad Request: request entity too large

When I add routers, someitmes I get this “Bad Request: request entity too large” error but I’ve seen more complicated scenarios working without this issue. Does anyone know why or how I can resolve this? Thanks!

where do you see this error message exactly?

When I click save and this message would appear on a pop up.

This occurs when the scenario tries to save an example “copy” of external API requests’ response after you have run the scenario to “test”. Sometimes the response gets too large, and you won’t be able to save that as there is a limit on the size of the scenario data.

To avoid this, always save your scenario after each change BEFORE running it. Once you encounter this error, simply refresh your web browser.

For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. Make support has access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing potentially sensitive information about your account, scenario variables, and output bundles might not be advisable as it is a public forum.

You can open a new ticket here, or if you are unable to login for some reason, you can create another new free Make account to access the ticketing system (which is only available to logged-in users). After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

Hope this helps! Let me know if there are any further questions or issues.

@samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

Thanks so much! Let me give this a try! :grinning_face:

Hi I’m afraid it didn’t work :frowning:

I tried saving this scenario without pre-loading any example. I’ll try to submit a ticket for this but if you have any other idea, let me know! Thanks again!