I have a scenario processing jotform entries from one form which has been working. Today I added a form to the webhook. Upon testing the webhook receives the payload but is not passing the bundle to the next module, even though there are values.
Input bundle:
Value in webhook:
Mapping:
Everything looks to be correct. I opened support ticket but wondering if anyone here has suggestions. Thanks!
Opening a support ticket for technical issues or bugs like this is the right way to go. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your situation might not be suitable for an open forum discussion.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
