Hello, I’m new to Make. I want to create a scenario that allows me to access my emails and summarize them.
I’ve connected Make to my email address.
→ My problem: when I run the “Watch email” scenario, the “choose where to start” button doesn’t work.
No window pops up, and I don’t understand why.
Thank you very much for your help!
Hi @bonasavoir,
Welcome to the Make community!
Try right-clicking the module and selecting ‘choose where to start’.
Cheers,
Henk
Hi @bonasavoir,
Henk is right about you just having to right click the module and clicking on "Choose where to start“.
The reason for that is that this module doesn’t trigger the scenario instantly when an email comes in (like a webhook would do).
Instead it is set up to only check for new emails that came in after the last time it checked, when you start it manually.
So if you ran it today at 12:00pm, any run after that will only find new emails that came in after 12:00pm. When creating the scenario, it takes the time the module was added as the "last time it checked“.
Hope I could explain it a bit.
Welcome to the Make community!
If the purple button doesn’t work in that pop-up window, then it’s a bug.
Which web browser are you using?
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.
Hy @Henk-Operative ,
Thank you for your response! 
Nothing happens when I right-click; no window pops up.
Thank you for the very clear explanation @Juliusforster .
→ Is it possible to configure it to process all emails without specifically checking for new ones ?
Thank you @samliew ! the issue was indeed with the browser! It doesn’t work on Safari, but the window opens just fine on Chrome. merci!
In the normal email module, you can use “Get Emails”
it’s works now in chrome 
