Change account email – No access to old email

Questions
1

:bullseye: What is your goal?

I need to change my account email because I no longer have access to my old email address.

:thinking: What is the problem & what have you tried?

Hello Make Community,

I need help changing the email address associated with my existing Make account.

My previous company no longer exists, and I no longer have access to the email address I originally registered with.

I am still logged into my Make account and have several important scenarios and connections that must remain unchanged.

Could a Make team member please explain how I can contact support privately to verify my account ownership and change my login email address without access to the old mailbox?

Thank you for your help!

Best regards,
Guido Steinberg

4

Hello there @Guido_Steinberg :waving_hand:

We are so sorry to hear about that. Could you please create a ticket via this link with our Customer Care team?

Let us know once you get your account back!

Thanks a lot :folded_hands: