Connecting to Zendesk

How To
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Hi,

I have been struggling a lot trying to connect to Zendesk.
I have been following this guide. But it doesn’t have all the information.

If you compare the fields in the Zendesk Add OAuth Clients windows, the guide is missing some required fields that I have no idea what to write or where to get them from.

  1. OAuth grant type: ChatGPT told me to use Authorization code, so that’s what I am using, but the guide doesn’t clarify this.
  2. Client ID: the guide says there is a default value or that I can change it, but there is now default value, so I put something there, assuming this is the Unique Key mentioned in the guide. But the instructions in this windows say that this is the public identifier provided by the services you’re connecting to. Where do I get this?
  3. Client Secret: It is not mention in the guide. In this windows says it is the secret provided by the system you’re connecting to. Where do I get this?
  4. Where do I get the Token URL.
  5. I found the scopes are read and write, I had written them in any possible format that comes to my mind, but no luck.

Can any of you help me with this, it will be deeply appreciated.

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I want to share an update on my quest to connect Zendesk with Make.com. After two weeks of facing challenges, just yesterday, Zendesk’s page was updated, aligning perfectly with Make.com’s documentation, allowing me to finally make the connection smoothly.

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Hello @Cecilia_Zuniga :wave:

I just wanted to say that it’s great to hear that you managed to successfully create your connection. Thank you very much for taking the time to share your progress with the rest of the community. :pray:

FYI: I marked your comments as a solution to keep the community organized and easy to look for answers.

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