Create an email for unconfirmed backets

Hi there,

I would like to create my first MAKE scenario to send emails to customers/guests who have left items in their baskets without confirming, I’m using prestashop for my website. I’m struggling decomposing each step and globally struggling on everything.

What I have done so far (that doesn’t work):

  1. Prestashop “Watch carts” / watch for “new carts” / “limit 200”
  2. Array Aggregator, only keeping: ID / Customer ID / Guest ID / Date Add / Date update / associations
  3. Iterator : i don’t have a clue - I’ve added the field “Array / Date Add”
  4. Adding a filter: Condition “Array / Date Add” is greater than " {{formatDate(addHours(now; -2); “YYYY-MM-DD”)}}" (to make sure i send my email to people that have had unactive baskets for at least 2 hours)
  5. Prestashop “get a cart”
  6. Prestashop “get a customer”
  7. JSON " Create JSON" to create my email template
  8. HTTP make a request

As you see, less and less precision because as the beginning of my scenario doesn’t work, I haven’t investigated the rest really …

If anyone could give me a hand :slight_smile: