Hello, I want to instantly trigger incoming calls from Webex by Cisco. I already set everything up in my Webex account and connect in my Make account.
Now, I want to create a webhook for incoming calls but it’s like I used to do with other apps. I found this page to create a webhook, but I don’t really know what to do with.
Here the request JSON I should use :
{
“name”: “MyCompany Incoming Calls”,
“targetUrl”: “[WHAT URL?]”,
“resource”: “telephony_calls”,
“event”: “created”
}
What to do then in Make to trigger instantly call events from Webex?
Here the complete webhooks guide for developers (what I’m not
) that can help me
Hi @Garry_V,
I don’t really know Webex but here is some general information about webhooks in Make.
It seems like you’re not sure where to get the URL from. You get this by choosing the general, red webhook app from Make. Once you click through you get a webhook URL. This URL can be used in the above JSON.
This JSON is being used to make an API Call to the URL specified in the documentation you linked. Once that API Call was successful you should receive instant triggers in your Make scenario.
Alternatively, many tools give you an option in the UI to setup webhooks / triggers / automations and sometimes you only need to insert the URL where you want to receive those triggers. Then you don’t need to do the API Call you linked. But again, I don’t really know Webex so maybe here the only way is the API Call 
I hope this helps already!
Best,
Richard
This is for programmatically creating a webhook in WebEx using their API.
You do not need to do this, IF their user interface already let you create one by pasting the Make Webhook module’s URL into WebEx.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew