Data Store records overwritten

Questions
,
1

:bullseye: What is your goal?

Use Data Store record to hold information for scenario to reference during scenario run.

:thinking: What is the problem & what have you tried?

As the scenario runs the Data Store “Update a Record” is overwriting fields to empty. I have tried removing the fields by manually editing the JSON, but they seem to return (with empty state) upon running. Information is overwritten early in the scenario, causing later modules to fail because the information from the Data Store is gone.

:clipboard: Error messages or input/output bundles

“[400] Bad Request: failed to get HTTP URL content
Code: RuntimeError
Origin: Telegram Bot”

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

Screenshot 2026-07-13 at 2.25.23 PM.png
Screenshot 2026-07-13 at 2.25.23 PM.png501×933 44.2 KB

3

please can you add a sceen shot that can help to get the logic of the scenario?

4

Hello,
Could you please share the whole scenario screnshot?
Also. Are you sure you are referencing the same record across your scenario?
In Make, when using Update a Record, Make does not update empty mappings. So if there is value and your mapping is empty it should not be overwritten. Maybe you used tokens like erase, null or emptystring in previous modules?

5

Thanks for responding. I actually mapped in every field in every Data Store Update a Record module and the problem has stopped. I keep reading that the module does not overwrite fields that are left blank inside the module, but it seems that is exactly what was happening.

6

Thanks for responding. I mapped into every field in every Data Store Update a Record module and the problem has stopped. I keep reading that the module does not overwrite fields with empty mappings, but it seems that is exactly what was happening. I haven’t had a single problem since making the change. Thanks again!