I am using make.com to call docusign and retrieve envelope data when the envelope is complete. I have 6 documents in the envelope and one of the documents has attachments fields for different criteria for the recipient to upload files. I can use the docusign download a document with the document ID to download a pdf of the completed documents, but I am wanting to retrieve the files that were uploaded in the attachments.
I am using a docusign “get an envelope status” module to give me all the information about the envelope. I am including the attachments and tabs fields so they are included in the results. I can see the “envelopeAttachments” section which has an attachmentid and also the tags with the attachmenttagid.
All of the searches I have seen say to use the attachmentID as the document ID to download the file, but I am getting an error message for invalid document ID.
Has anyone run across this before or is there a better way to get the attachment data from an envelope?