Email Conversation on Draft Response

How To
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1

Hello everyone,

I recently posted ‘In-Reply-To’ - Email (Build-in) Module asking for some extra suggestions on how to create a draft response in Gmail using the built in Email module.

@L_Duperval and @samliew both helped in bringing that thread to a resolution.

However, one thing I hadn’t considered or anticipated was that my successfully generated draft response didn’t quote the prior conversation below (as is typically the case when drafting a response). Instead, it just adds the content of the draft response.

Below is an example of how I would like the draft to be made i.e. with the prior conversation included within the trimmed content ‘…’ button (the image below has the trimmed content expanded).

Example Email Thread on Draft
Example Email Thread on Draft688×522 54 KB

Referring to my prior thread, does anyone know a straightforward way to include the rest of the conversation like this in my scenario?

Thanks in advance for any suggestions :ok_hand:

2

Since you already have the content of the previous message, simply append it at the end after your current message.

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

3

Is there a way to format it the way Gmail does? i.e. with the indent etc?

4

You can try to quote it or use CSS formating.

A simple way is to enclose hte previous message(s) in

tags:


<blockquote>
  {{5.initialmessage2}}
    <blockquote>
      {{5.initialmessage1}}
    </blockquote>
</blockquote>

You’ll have to figure out how to best do the nesting, but this works. You’ll probably need to pull out the information that says “On DATE TIME:” or something.

L

5

Thanks for the suggestion, I figured this was what I might need to resort to. However, I thought I’d pose the question first, incase there was some more universal way of implementing (like a field from the email header information or something).

I’ll report back once I play around with the formatting, hopefully I can get a decent result :ok_hand:
Thanks again @samliew & @L_Duperval for the input :+1:

6

One thing you can do is, in gmaill, to see the original format of the email by clicking the three dots and “Show original.” It will show you what Gmail is interpreting. Sometimes it’s pretty straightforward. Other times it’s a blob of base64 that you need to convert before it makes any sense.

L