ETIMEDOUT: Service is temporarily unavailable

[Christophe_Iaichouch]

Hi i’ve got errors/warnings for all my modules.
But procedures works well inside a module.
Connection works well

I can’t see any request from Make in my server logs…

Please what’s wrong ?

15 JUILLET 2024 16:25

Run ID:
7b3b54cf43f24a14aa5c48b8626e1409
Duration:
Less than a second
Operations:
1
Data size:
87.0 B

• XXXX - Get API Settings1+0.6s

An error has been caught during operation.

• XXXXX - Get API Settings1

The operation was completed with a warning.

Warning

ETIMEDOUT: Service is temporarily unavailable.

[Henk-Operative]

Hi @Christophe_Iaichouch,

Welcome to the Make community! Is this about an app you built yourself in Make?

The warning seems to be related to the third party you are connecting to. The service is unavailable.

Before we can help you, please, follow these steps when asking a question, and you’ll be more likely to get a helpful answer:

Give us a detailed explanation of what you’re trying to achieve

Tell us about any steps you’ve tried so far

Include screenshots of:

• your scenario flow and setup (functions, mappings, variables, etc.)

• module configurations and outputs

• any error messages you are getting

Share the blueprint of the scenario you are asking a question about. (this does not contain any connection or personal information)

Henk

Certified Make Expert and Partner

Book a consult with me

[Christophe_Iaichouch]

Hi, yes this a custom app, eveything works well all for my customers.

Here are screenshots :

[Christophe_Iaichouch]

blueprint.json (3.7 KB)

[Henk-Operative]

Hi @Christophe_Iaichouch,

• Did the connection work before?
• Is the PAT of the connection still valid?
• Have you tried to make a new conneciton?
• Did you try to troubleshoot with the Integromat DevTool, to see if the request is set up correctly and what error you receive from the third party? (https://chromewebstore.google.com/detail/integromat-devtool/ainnemkhpnjgkhcdkfbhmlenkhehmfhi)
• Are you able to make request to the endpoint outside of Make, via Postman or Insomnia?

These are questions to determine better where the issue may be. Based solely on the error message, it is just the external service that is (temporarily) not available.

Cheers,
Henk

[Christophe_Iaichouch]

• Did the connection work before?

Yes

• Is the PAT of the connection still valid?

Yes

• Have you tried to make a new conneciton?

No

• Did you try to troubleshoot with the Integromat DevTool, to see if the request is set up correctly and what error you receive from the third party? (https://chromewebstore.google.com/detail/integromat-devtool/ainnemkhpnjgkhcdkfbhmlenkhehmfhi)

No

• Are you able to make request to the endpoint outside of Make, via Postman or Insomnia?

Yes

[Christophe_Iaichouch]

[Christophe_Iaichouch]

[Henk-Operative]

Seems like the URL is correct. A single module has a maximum runtime of 40 seconds, then it times out.

What does the request in the DevTools look like? It is timed out. Is there any reason why it would time out?

Cheers,
Henk

[Christophe_Iaichouch]

everything is correct but its timedout after 5 seconds.

Connection is ok
procedures are ok
The problem occurs only in scenarios execution

[Christophe_Iaichouch]

here the devtools screenshot

[Henk-Operative]

It is not clear to me where the issue lies, I am sorry. It might be best to contact Make support at https://www.make.com/en/ticket

Please share the solution here for other Makers if it is resolved.

Cheers,
Henk

[Christophe_Iaichouch]

Thank you Henk

Cheers
Christophe

[Christophe_Iaichouch]

You can see in screenshots that the property calledAt is not available. Is it normal ?

{
“type”: “error”,
“array”: “ETIMEDOUT: Service is temporarily unavailable.”,
“_engineData”: {
“calledAt”: “Not available”
}
}

[Henk-Operative]

@Christophe_Iaichouch,

Hi again, in what region is your Make account?

Cheers,
Henk

[Christophe_Iaichouch]

Hi the region is eu2.
I saw your topic at HTTP POST - to AWS lambda function - ETIMEDOUT: Service is temporarily unavailable - #14 by Henk-Operative