Event created 3 days later based on inbound emails

Questions
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1

hi everyone

so I managed to connect the email, and I created the google calendar, but some reason the event is not being triggered, and also I am not sure how to make it so that when the email comes in, it creates the event 3 days later after the email comes in, as I am trying to crteate a follow up after a quote was sent

2

Hi I would use internal MAKE logic to do this.

  1. When you have the event come in add it into a data store
  2. Make sure you use a unique identifier, date three days later and email address.
  3. Create another scenario that searches the data store once a day for all events with the date you want to send it out. So you can do search module for data store and do formatDate(now;MM/DD/YYYY) = the stored date. It finds the follow up emails you want to send and done.
3

Hey @Gabriela_A

You need to have 2 workflows for this automation as @Mr.Make suggested.

Workflow 1: Set up the trigger module and store the needed information in data store.

Workflow 2: Set up a “search record” module and set a filter “if the created date from data store equal to 3 days earlier from now”, then set “create event” module from google calendar. And schedule this workflow everyday once.

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4

thank you for the information, is there a article or video on how to create these 2 scenarios? as I am still new to the product, I barely got the email connected, I did manage to get it on the calendar I just need it to force it to add it 3 days after the email came in, I also keep getting this error and hae no clue on how to fix it, it managed to put 1 event in the calendar and this error constantly comes up

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5

okay I figured out the email issue.

but what I need is email comes in create an event as a reminder 3 days later, I see that it was mentioned an event exists but I just want an event made from the email but 3 days later

7

it looks like the more I play with it the more I am getting it. so I used the AI and it told me to add the add days, which is basically what we want, but in that I am stuck, I would think the date should change in the scenario without having data and it’s not doing that

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8

it finally works, not sure what I did but it’s working. it’s schecduled an event 3 days after the email has been opened

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9

Hey @Gabriela_A

Was your requirement to create event happening 3 days later? or the event creation date itself 3 days after???

it looks like you wante to create the event at same time you receive the email but for a date after 3 days. In that case, we would have suggest you earlier to use addDays function only.

Happy to hear that you figured it out on your own. :tada:

If you require additional assistance, please don’t hesitate to reach out to us.
MSquare Support | Book Live Implementation
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