What is your goal?Hi, please help. Every time I run automation Lead Ads to Excel, there is information in log exceeded maximum wait time. If i connect with google sheets, there is no problem.
What is the problem & what have you tried?Store leads in excel rows
Error messages or input/output bundlesExceeded maximum wait time.
Screenshots (scenario flow, module settings, errors)“Exceeded maximum wait time” on Excel but not on Google Sheets usually points at the write target rather than your scenario.
Excel goes through Microsoft Graph, which is slower per row than the Sheets API and will block while the workbook is locked — most often because the file is open in the desktop app, or it’s on SharePoint/OneDrive with co-authoring active.
Worth checking in this order: close the file everywhere, confirm nothing else writes to it, then batch the rows rather than adding one per lead.
If it still times out after that, the fix is usually a queue between Lead Ads and Excel instead of a faster write.
Happy to help you narrow it down.
This looks like an instant trigger that you ran manually but nothing was received so it timed out. Can you confirm for there was indeed a new lead that was supposed to be captured?
