Hi,
So here are the issues:
I had an automation that has been working no issues. Today, in WP, I created a post, and I got a JSON error. I looked it up and tried to resolve it myself, then contacted my hosting provider. Got nowhere. So I deleted and deactivated plugins
I reconnected the plugin and still had the same issue of JSON error plus HTML code in the category and tags fields. I deleted the wp connection and the HTML shows up under connections and the wp create a post connection.
I have deleted them all and cleared cache, different browsers, looked at other posts, deleted make plugin and reinstalled, spent1.5 with hosting provider and nothing on that end, and them look at it etc.
Here is the wp create a post
Here is the wp create a post connection
Here is the connection menu
Category and Tag Fields
Any help appreciated. I have spent a lot of time trouble shooting this I’m out of ideas.
Thanks,
Ray
Welcome to the Make community!
You’re not the first person to recently post about this. I suspect it’s an issue with the Wordpress integration. Please contact support.
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). Alternatively, you should be able to send an email to helpdesk@make.com and support@make.com and it should create a ticket. After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Did you know, the concepts of about 70% of questions asked on this forum are already covered in the Make Academy. Investing some effort into it will save you lots of time and frustration using Make later!
