Go high level using router to update / create new contact

[Paul_Bingham]

What are you trying to achieve?

I wanted to build an automation wherein if the contact exist, it will update the contacts. If not, it will create new contact and add notes.

Steps taken so far

I have tried to add filter if email exist, but really not sure if it was correct

Screenshots: scenario setup, module configuration, errors

[Benjamin_from_Make]

Hello! Welcome to the Make Community.

I think you’re almost done. You just need to add a filter in the 2 routes. For example, the top route, you can set a filter that passes if Total Number of Bundles = 0. Here is an example of what it could look like:

the bottom route should be a Fallback, like this

Then, you should not use the Break error handler as of now, since it complexifies your scenario. It’s only used when you have an error and want to be able to resume from where it failed. I would remove all the error handlers, deactivate “allow incomplete executions” in the sceanrio settings, and remove all existing incomplete executions, before you test again.

Then, once your scenario works, you can add some error handlers according to issues you may have in some of the modules.

Benjamin

[Paul_Bingham]

Issue was resolved. Thanks, @Benjamin_from_Make for all your help!

[Paul_Bingham]

@Benjamin_from_Make I still got another error, can I add either phone or email here?

[Benjamin_from_Make]

Hello,

To be honest I don’t know since I never used this App/Module. Can you check in the logs if the 1.Email that you mapped had a value?

Benjamin