How can I automatically update a Microsoft Teams channel with comments added to a Jira ticket?

Med_FutureXAI · August 31, 2024, 10:51am

Hello. I am working on a problem where I need to ensure that any comments I add to a Jira ticket are automatically updated in a specific Microsoft Teams channel. How can I set up this integration? I am using the following automation I don’t know it will work or i am doing wrong. Please anyone can help me with that?

I

ImMichaelCannon · September 2, 2024, 5:26am

Conceptually @Med_FutureXAI, you’re on the right path.

I would add in that you want to…

Filter for where comments are added.
Lookup the Jira project id to Microsoft Teams channel id.
Send the messsage to Teams.

Med_FutureXAI · September 2, 2024, 5:48am

@ImMichaelCannon Thanks for the reply! Could you please share a demo scenario with an example of what you discussed above? That would be really helpful.

Med_FutureXAI · September 3, 2024, 6:26am

@ImMichaelCannon Can you help me with this implementing this steps?

Med_FutureXAI · September 4, 2024, 6:03pm

@ImMichaelCannon Can you help me with the above problem. and how can i get the Service URL from jira?

ImMichaelCannon · September 5, 2024, 3:15am

Howdy @Med_FutureXAI; please be kind to those of us providing free support. Like you, we’re accountable elsewhere.

I’ve created and attached a demonstration of the concept I described,
blueprint.json (329.7 KB).

Next, a video walk through.

Med_FutureXAI · September 5, 2024, 4:19am

@ImMichaelCannon Thanks for the detail solution.