How do I notify a slack channel when sending an automated message

How To
1

I have built out a simplistic LinkedIn / slack automation, to which Slack updates individuals within a specific channel when a new organisation post, is posted. Though when @'ing the channel, it doesn’t pull through as a notification. Is anyone aware of a way around this? I imagine it’s to prevent notification spam, though imagine there is a way to do so?

2

Hi Farrar,

Welcome to the Make community. This is a common case, have you created the connection through your Slack user? Then you do not receive notifications, as it is ‘you’ that is sending the message.

Whenever working with Slack, I advise to set up a Slack bot via the Slack admin.

Cheers,
Henk

3

Hi Henk,

The concern lies more within the fact the channel is not getting the notification. The automated message went through to slack this morning, with the text I included being ‘@here’, but this didn’t notify any of the team. When manually inputting ‘@here’ this notifies the team.

4

Thank you for clarifying. When sending a message via API to a Slack channel, @here can fail to act as a notification and instead appear as plain text.

Try to use <!here> instead

Cheers,
Henk

5

Hi Henk,

I’ve tried to input though it’s giving me an error message, saying ‘Error: restricted_action (200).’ Would you happen to know why this is?

6

Update on the above, I’ve now got it working. Instead of the input being ‘here’, I instead used the channel ID, tried and tested to which it now works. <#Channel ID> does the job FYI. Alternatively <@User ID> when @'ing a user instead of # a channel.

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7

Great that you found out, thank you for sharing the solution!

Cheers,
Henk

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