How to feed HTML email through gmail keeping action buttons intact

Hey there,

I have a HTML email I am sending out to my CRM in bulk. The template I have used is from Beefree. When I send it to myself from beefree it works perfectly. but once I feed it through the gmail module, 2 of the buttons no longer work. those are both buttons that take you to email to unsubscribe or ‘Contact us’.

I have contacted beefree asking why, they said it is modified when going through make.com and that I should contact them - so here I am. thanks for you help.


this is what should open. and does when sending tests straight from beefree. But something changes once through make scenario.


Contact button in question ^

this is how the module is setup. works well otherwise.

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I am not receiving error messages as the scenario works. The issue I am having is that gmail module seems to be changing the code or something when it sends, which disrupts the functionality of the ‘Unsubscribe’ and ‘contact us’ buttons. The below is an email from beefree support. I have done as they said and the email works perfectly when just sending through there app. Something changes after sending through the automation. IDK if maybe I need to use a different module rather then gmail? Thanks for your help

blueprint-2.json (391.2 KB)

output module 1:

[
    {
        "object": "page",
        "id": "16942418-10b8-803c-b67c-cc4acf3108b7",
        "created_time": "2024-12-27T07:15:00.000Z",
        "last_edited_time": "2025-04-07T04:51:00.000Z",
        "created_by": {
            "object": "user",
            "id": "b94a227b-2ddb-4f4e-9279-71e182f7724f"
        },
        "last_edited_by": {
            "object": "user",
            "id": "b94a227b-2ddb-4f4e-9279-71e182f7724f"
        },
        "cover": null,
        "icon": null,
        "parent": {
            "type": "database_id",
            "database_id": "9e22d109-412c-4e44-a031-dabab788bc03"
        },
        "archived": false,
        "in_trash": false,
        "properties": [
            {
                "id": "A%3Eml",
                "type": "checkbox",
                "checkbox": false,
                "label": "Connected on linkedin"
            },
            {
                "id": "I%3EHD",
                "type": "multi_select",
                "multi_select": [
                    {
                        "id": "Pr>h",
                        "name": "Architect",
                        "color": "purple"
                    }
                ],
                "label": "Business Type"
            },
            {
                "id": "ISzp",
                "type": "rich_text",
                "rich_text": [],
                "label": "Error Make.com"
            },
            {
                "id": "JH%40a",
                "type": "select",
                "select": {
                    "id": "52410078-f985-41bf-a1bb-d51a29ae9dd7",
                    "name": "SB",
                    "color": "blue"
                },
                "label": "By Who"
            },
            {
                "id": "Jwg%7B",
                "type": "date",
                "date": {
                    "start": "2025-04-01",
                    "end": null,
                    "time_zone": null
                },
                "label": "Last Contacted"
            },
            {
                "id": "NWfy",
                "type": "phone_number",
                "phone_number": null,
                "label": "Phone"
            },
            {
                "id": "OJtH",
                "type": "select",
                "select": {
                    "id": "TV?O",
                    "name": "Sent",
                    "color": "green"
                },
                "label": "01/04 Marketing email stage"
            },
            {
                "id": "TX_%40",
                "type": "rich_text",
                "rich_text": [],
                "label": "Commercial"
            },
            {
                "id": "TwYT",
                "type": "email",
                "email": "summer@pt.digital",
                "label": "Email"
            },
            {
                "id": "%5BMdm",
                "type": "rich_text",
                "rich_text": [],
                "label": "Role"
            },
            {
                "id": "%5EQfp",
                "type": "rich_text",
                "rich_text": [],
                "label": "Residential"
            },
            {
                "id": "aLgk",
                "type": "select",
                "select": {
                    "id": "mxHQ",
                    "name": "Awaiting Reply",
                    "color": "orange"
                },
                "label": "Status"
            },
            {
                "id": "oY%40%3E",
                "type": "rich_text",
                "rich_text": [],
                "label": "Practice "
            },
            {
                "id": "oncp",
                "type": "files",
                "files": [],
                "label": "Profile"
            },
            {
                "id": "qBJf",
                "type": "date",
                "date": {
                    "start": "2025-01-16",
                    "end": null,
                    "time_zone": null
                },
                "label": "Contact Made"
            },
            {
                "id": "uTFD",
                "type": "rich_text",
                "rich_text": [],
                "label": "Records"
            },
            {
                "id": "wA%7C%7B",
                "type": "url",
                "url": null,
                "label": "Website"
            },
            {
                "id": "%7BEye",
                "type": "url",
                "url": null,
                "label": "Linkedin"
            },
            {
                "id": "title",
                "type": "title",
                "title": [
                    {
                        "type": "text",
                        "text": {
                            "content": "Aaaummer-louise Bevan",
                            "link": null
                        },
                        "annotations": {
                            "bold": false,
                            "italic": false,
                            "strikethrough": false,
                            "underline": false,
                            "code": false,
                            "color": "default"
                        },
                        "plain_text": "Aaaummer-louise Bevan",
                        "href": null
                    }
                ],
                "label": "Person"
            },
            {
                "id": "0ae4d2f4-b9b3-4bc7-a121-81b1c2969816",
                "type": "rich_text",
                "rich_text": [],
                "label": "Notes"
            },
            {
                "id": "46b34914-d9a1-4b01-8a65-e9befc3a15f4",
                "type": "rich_text",
                "rich_text": [],
                "label": "Head office"
            },
            {
                "id": "9134a533-6e35-4465-9a55-06601605ca4c",
                "type": "multi_select",
                "multi_select": [],
                "label": "Location"
            },
            {
                "id": "f02e15b1-836d-44e7-a901-1735b6dbd50e",
                "type": "rich_text",
                "rich_text": [],
                "label": "Local Office"
            }
        ],
        "url": "https://www.notion.so/Aaaummer-louise-Bevan-1694241810b8803cb67ccc4acf3108b7",
        "public_url": null,
        "properties_value": {
            "Connected on linkedin": false,
            "Business Type": [
                {
                    "id": "Pr>h",
                    "name": "Architect",
                    "color": "purple"
                }
            ],
            "Error Make.com": [],
            "By Who": {
                "id": "52410078-f985-41bf-a1bb-d51a29ae9dd7",
                "name": "SB",
                "color": "blue"
            },
            "Last Contacted": {
                "start": "2025-04-01",
                "end": null,
                "time_zone": null
            },
            "Phone": null,
            "01/04 Marketing email stage": {
                "id": "TV?O",
                "name": "Sent",
                "color": "green"
            },
            "Commercial": [],
            "Email": "summer@pt.digital",
            "Role": [],
            "Residential": [],
            "Status": {
                "id": "mxHQ",
                "name": "Awaiting Reply",
                "color": "orange"
            },
            "Practice ": [],
            "Profile": [],
            "Contact Made": {
                "start": "2025-01-16",
                "end": null,
                "time_zone": null
            },
            "Records": [],
            "Website": null,
            "Linkedin": null,
            "Person": [
                {
                    "type": "text",
                    "text": {
                        "content": "Aaaummer-louise Bevan",
                        "link": null
                    },
                    "annotations": {
                        "bold": false,
                        "italic": false,
                        "strikethrough": false,
                        "underline": false,
                        "code": false,
                        "color": "default"
                    },
                    "plain_text": "Aaaummer-louise Bevan",
                    "href": null
                }
            ],
            "Notes": [],
            "Head office": [],
            "Location": [],
            "Local Office": []
        },
        "__IMTLENGTH__": 1,
        "__IMTINDEX__": 1
    }
]

Output module 2:

[
    {
        "object": "page",
        "id": "16942418-10b8-803c-b67c-cc4acf3108b7",
        "created_time": "2024-12-27T07:15:00.000Z",
        "last_edited_time": "2025-04-07T04:51:00.000Z",
        "created_by": {
            "object": "user",
            "id": "b94a227b-2ddb-4f4e-9279-71e182f7724f"
        },
        "last_edited_by": {
            "object": "user",
            "id": "b94a227b-2ddb-4f4e-9279-71e182f7724f"
        },
        "cover": null,
        "icon": null,
        "parent": {
            "type": "database_id",
            "database_id": "9e22d109-412c-4e44-a031-dabab788bc03"
        },
        "archived": false,
        "in_trash": false,
        "properties": [
            {
                "id": "A%3Eml",
                "type": "checkbox",
                "checkbox": false,
                "label": "Connected on linkedin"
            },
            {
                "id": "I%3EHD",
                "type": "multi_select",
                "multi_select": [
                    {
                        "id": "Pr>h",
                        "name": "Architect",
                        "color": "purple"
                    }
                ],
                "label": "Business Type"
            },
            {
                "id": "ISzp",
                "type": "rich_text",
                "rich_text": [],
                "label": "Error Make.com"
            },
            {
                "id": "JH%40a",
                "type": "select",
                "select": {
                    "id": "52410078-f985-41bf-a1bb-d51a29ae9dd7",
                    "name": "SB",
                    "color": "blue"
                },
                "label": "By Who"
            },
            {
                "id": "Jwg%7B",
                "type": "date",
                "date": {
                    "start": "2025-04-01",
                    "end": null,
                    "time_zone": null
                },
                "label": "Last Contacted"
            },
            {
                "id": "NWfy",
                "type": "phone_number",
                "phone_number": null,
                "label": "Phone"
            },
            {
                "id": "OJtH",
                "type": "select",
                "select": {
                    "id": "TV?O",
                    "name": "Sent",
                    "color": "green"
                },
                "label": "01/04 Marketing email stage"
            },
            {
                "id": "TX_%40",
                "type": "rich_text",
                "rich_text": [],
                "label": "Commercial"
            },
            {
                "id": "TwYT",
                "type": "email",
                "email": "summer@pt.digital",
                "label": "Email"
            },
            {
                "id": "%5BMdm",
                "type": "rich_text",
                "rich_text": [],
                "label": "Role"
            },
            {
                "id": "%5EQfp",
                "type": "rich_text",
                "rich_text": [],
                "label": "Residential"
            },
            {
                "id": "aLgk",
                "type": "select",
                "select": {
                    "id": "mxHQ",
                    "name": "Awaiting Reply",
                    "color": "orange"
                },
                "label": "Status"
            },
            {
                "id": "oY%40%3E",
                "type": "rich_text",
                "rich_text": [],
                "label": "Practice "
            },
            {
                "id": "oncp",
                "type": "files",
                "files": [],
                "label": "Profile"
            },
            {
                "id": "qBJf",
                "type": "date",
                "date": {
                    "start": "2025-01-16",
                    "end": null,
                    "time_zone": null
                },
                "label": "Contact Made"
            },
            {
                "id": "uTFD",
                "type": "rich_text",
                "rich_text": [],
                "label": "Records"
            },
            {
                "id": "wA%7C%7B",
                "type": "url",
                "url": null,
                "label": "Website"
            },
            {
                "id": "%7BEye",
                "type": "url",
                "url": null,
                "label": "Linkedin"
            },
            {
                "id": "title",
                "type": "title",
                "title": [
                    {
                        "type": "text",
                        "text": {
                            "content": "Aaaummer-louise Bevan",
                            "link": null
                        },
                        "annotations": {
                            "bold": false,
                            "italic": false,
                            "strikethrough": false,
                            "underline": false,
                            "code": false,
                            "color": "default"
                        },
                        "plain_text": "Aaaummer-louise Bevan",
                        "href": null
                    }
                ],
                "label": "Person"
            },
            {
                "id": "0ae4d2f4-b9b3-4bc7-a121-81b1c2969816",
                "type": "rich_text",
                "rich_text": [],
                "label": "Notes"
            },
            {
                "id": "46b34914-d9a1-4b01-8a65-e9befc3a15f4",
                "type": "rich_text",
                "rich_text": [],
                "label": "Head office"
            },
            {
                "id": "9134a533-6e35-4465-9a55-06601605ca4c",
                "type": "multi_select",
                "multi_select": [],
                "label": "Location"
            },
            {
                "id": "f02e15b1-836d-44e7-a901-1735b6dbd50e",
                "type": "rich_text",
                "rich_text": [],
                "label": "Local Office"
            }
        ],
        "url": "https://www.notion.so/Aaaummer-louise-Bevan-1694241810b8803cb67ccc4acf3108b7",
        "public_url": null,
        "request_id": "d85d498b-f756-4274-846d-dce311ab27c3",
        "properties_value": {
            "Connected on linkedin": false,
            "Business Type": [
                {
                    "id": "Pr>h",
                    "name": "Architect",
                    "color": "purple"
                }
            ],
            "Error Make.com": [],
            "By Who": {
                "id": "52410078-f985-41bf-a1bb-d51a29ae9dd7",
                "name": "SB",
                "color": "blue"
            },
            "Last Contacted": {
                "start": "2025-04-01",
                "end": null,
                "time_zone": null
            },
            "Phone": null,
            "01/04 Marketing email stage": {
                "id": "TV?O",
                "name": "Sent",
                "color": "green"
            },
            "Commercial": [],
            "Email": "summer@pt.digital",
            "Role": [],
            "Residential": [],
            "Status": {
                "id": "mxHQ",
                "name": "Awaiting Reply",
                "color": "orange"
            },
            "Practice ": [],
            "Profile": [],
            "Contact Made": {
                "start": "2025-01-16",
                "end": null,
                "time_zone": null
            },
            "Records": [],
            "Website": null,
            "Linkedin": null,
            "Person": [
                {
                    "type": "text",
                    "text": {
                        "content": "Aaaummer-louise Bevan",
                        "link": null
                    },
                    "annotations": {
                        "bold": false,
                        "italic": false,
                        "strikethrough": false,
                        "underline": false,
                        "code": false,
                        "color": "default"
                    },
                    "plain_text": "Aaaummer-louise Bevan",
                    "href": null
                }
            ],
            "Notes": [],
            "Head office": [],
            "Location": [],
            "Local Office": []
        }
    }
]

Output Module 3:

[
    {
        "messageId": "55a70b05-e189-6f49-4ad6-8e465e01d8b0@carmaukconstruction.co.uk"
    }
]

Output module 4:

[
    {
        "object": "page",
        "id": "16942418-10b8-803c-b67c-cc4acf3108b7",
        "created_time": "2024-12-27T07:15:00.000Z",
        "last_edited_time": "2025-04-15T22:55:00.000Z",
        "created_by": {
            "object": "user",
            "id": "b94a227b-2ddb-4f4e-9279-71e182f7724f"
        },
        "last_edited_by": {
            "object": "user",
            "id": "134d872b-594c-817e-9f4f-00270c0294ba"
        },
        "cover": null,
        "icon": null,
        "parent": {
            "type": "database_id",
            "database_id": "9e22d109-412c-4e44-a031-dabab788bc03"
        },
        "archived": false,
        "in_trash": false,
        "properties": [
            {
                "id": "A%3Eml",
                "type": "checkbox",
                "checkbox": false,
                "label": "Connected on linkedin"
            },
            {
                "id": "I%3EHD",
                "type": "multi_select",
                "multi_select": [
                    {
                        "id": "Pr>h",
                        "name": "Architect",
                        "color": "purple"
                    }
                ],
                "label": "Business Type"
            },
            {
                "id": "ISzp",
                "type": "rich_text",
                "rich_text": [],
                "label": "Error Make.com"
            },
            {
                "id": "JH%40a",
                "type": "select",
                "select": {
                    "id": "52410078-f985-41bf-a1bb-d51a29ae9dd7",
                    "name": "SB",
                    "color": "blue"
                },
                "label": "By Who"
            },
            {
                "id": "Jwg%7B",
                "type": "date",
                "date": {
                    "start": "2025-04-16",
                    "end": null,
                    "time_zone": null
                },
                "label": "Last Contacted"
            },
            {
                "id": "NWfy",
                "type": "phone_number",
                "phone_number": null,
                "label": "Phone"
            },
            {
                "id": "OJtH",
                "type": "select",
                "select": {
                    "id": "TV?O",
                    "name": "Sent",
                    "color": "green"
                },
                "label": "01/04 Marketing email stage"
            },
            {
                "id": "TX_%40",
                "type": "rich_text",
                "rich_text": [],
                "label": "Commercial"
            },
            {
                "id": "TwYT",
                "type": "email",
                "email": "summer@pt.digital",
                "label": "Email"
            },
            {
                "id": "%5BMdm",
                "type": "rich_text",
                "rich_text": [],
                "label": "Role"
            },
            {
                "id": "%5EQfp",
                "type": "rich_text",
                "rich_text": [],
                "label": "Residential"
            },
            {
                "id": "aLgk",
                "type": "select",
                "select": {
                    "id": "mxHQ",
                    "name": "Awaiting Reply",
                    "color": "orange"
                },
                "label": "Status"
            },
            {
                "id": "oY%40%3E",
                "type": "rich_text",
                "rich_text": [],
                "label": "Practice "
            },
            {
                "id": "oncp",
                "type": "files",
                "files": [],
                "label": "Profile"
            },
            {
                "id": "qBJf",
                "type": "date",
                "date": {
                    "start": "2025-01-16",
                    "end": null,
                    "time_zone": null
                },
                "label": "Contact Made"
            },
            {
                "id": "uTFD",
                "type": "rich_text",
                "rich_text": [
                    {
                        "type": "text",
                        "text": {
                            "content": "HTML Sent",
                            "link": null
                        },
                        "annotations": {
                            "bold": false,
                            "italic": false,
                            "strikethrough": false,
                            "underline": false,
                            "code": false,
                            "color": "default"
                        },
                        "plain_text": "HTML Sent",
                        "href": null
                    }
                ],
                "label": "Records"
            },
            {
                "id": "wA%7C%7B",
                "type": "url",
                "url": null,
                "label": "Website"
            },
            {
                "id": "%7BEye",
                "type": "url",
                "url": null,
                "label": "Linkedin"
            },
            {
                "id": "title",
                "type": "title",
                "title": [
                    {
                        "type": "text",
                        "text": {
                            "content": "Aaaummer-louise Bevan",
                            "link": null
                        },
                        "annotations": {
                            "bold": false,
                            "italic": false,
                            "strikethrough": false,
                            "underline": false,
                            "code": false,
                            "color": "default"
                        },
                        "plain_text": "Aaaummer-louise Bevan",
                        "href": null
                    }
                ],
                "label": "Person"
            },
            {
                "id": "0ae4d2f4-b9b3-4bc7-a121-81b1c2969816",
                "type": "rich_text",
                "rich_text": [],
                "label": "Notes"
            },
            {
                "id": "46b34914-d9a1-4b01-8a65-e9befc3a15f4",
                "type": "rich_text",
                "rich_text": [],
                "label": "Head office"
            },
            {
                "id": "9134a533-6e35-4465-9a55-06601605ca4c",
                "type": "multi_select",
                "multi_select": [],
                "label": "Location"
            },
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