Hi,
I’m gathering leads with a webflow form. In the form I’ve included a Uploadcare-upload button.
The formdata goes into Zendesk. And the files goes into Sharepoint. But I have no way of connecting the files to the correct Zendesk ticket. Right now they are in two different scenarios. Because the Uploadcare “Watch new file uploads” needs to be first in the scenario. The same thing applies to Webflow’s “Watch new events”.
The ultimate thing would be to be able to update the Zendesk ticket with a link to a newly created Sharepoint-folder which contains the files associated with the ticket.
Any ideas?
Any ideas?
According to Uploadcare’s API,
When you upload a file, you immediately receive the file’s UUID in a 200 response
— Uploading files
This means that you need to have some custom code on your Webflow site to “store” these values, and send them together with the form submission.
You do not need a second scenario with the Uploadcare modules.
I am both a Webflow and Make expert, if you require some custom code development, feel free to contact me via my website.
samliew – request private consultation
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Hey Samliew, thank you so much for both of your deliberate answers in both of my threads. I will try these solutions.