How to update RD CRM deal owner when chat is transferred in RD Station Conversas?

Questions
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:bullseye: What is your goal?

I want to automatically update the owner of a deal in RD Station CRM when a chat is transferred to a new agent in RD Station Conversas. The goal is to keep the opportunity owner aligned with the actual operator handling the support

:thinking: What is the problem?

RD Station Conversas doesn’t seem to have a webhook that notifies when a chat is transferred between agents. I may need to use polling (API GET requests every few minutes) to check if the operator of a conversation has changed, and then use the CRM API to update the deal owner.

I’d like to know if someone has solved this already, or if there’s a better way to detect operator change and sync it with the CRM deal owner field. Also wondering what the best structure for this scenario in Make would be.

:test_tube: What have you tried so far?

Tryed do search for help, but didnt find any