Anyone’s HiTL modules stop working? This is really annoying to have this go down and not be reported on the status page
Hello @D-EFFCON, thank you for bringing this up in the community.
I see you’ve also opened a support ticket, which is great since our Customer Care team has the right tools to investigate and troubleshoot. I see that they confirmed the problem and escalated it to our development team, who will look into it as soon as possible. We’ll make sure to keep you updated on any progress.
We’re very sorry for the frustration and disruption this may be causing.
Thank you very much for your patience and understanding ![]()
I’m actually facing the same issue with the Human-in-the-Loop (HiTL) modules they’ve stopped working for me as well.
Hello @hooram95, thank you for raising this in the community.
As mentioned in my earlier comment, the issue with the human-in-the-loop feature has been escalated to our developers. They’re looking into it, and we’ll update this thread as soon as we have more information.
If you’d prefer to receive updates in your email inbox, please open a support ticket with our Customer Care team, who will be happy to keep you posted.
Thank you very much for your patience and understanding. ![]()