Hi guys! I hope everyone is doing well.
Have there been any known issues with Hubspot’s ‘Watch Tickets’ module?
I’ve just tried to set it up for the workflow I created. I chose the ‘Since specific ID’ option and entered the most recent ticket ID as I don’t want existing tickets to be affected. For test purposes, I set the scenario to run every 5 minutes with the maximum number of cycles set to 5 (the limit in ‘Watch Tickets’ was set to 1).The first run was successful. I then created a ticket, waited for 5 minutes and the second run went well too. However, after that, Make didn’t see the tickets I created between the runs and the first module ‘Watch Tickets’ returned no results.
Did I do anything wrong or is there an issue with the module itself?
BTW, these two last runs are only displayed when I toggle the ‘show check runs’ button on. Not sure what that indicates.