I can't create a ticket form to contact support. It seems like Make's ticket form isn't working

What are you trying to achieve?

Hello sir. I am your affiliate partner. I am eligible to receive commission. However, my affiliate program dashboard does not show “request payment” but only “payment in progress”. However, my commission last month was completed but this month I still cannot see the “payment” action. Hope you can check so I can receive my commission soon. Thanks!

Steps taken so far

I tried to create a support ticket but it is not possible because there is no topic showing up for me to select and request support.

Hey there @Lephuongnam :waving_hand:

We apologize for the frustration this issue has caused. I’ve reached out to you via a DM. Would you mind checking your inbox, please?

Thank you for your support :folded_hands:

Sorry, I am your affiliate. On September 23, 2025, I sent a request for affiliate commission payment using this account, but I have not yet received the commission to the Wise account. I hope you will check again and pay me the commission. I do not understand why I have seen a lot of delays on your side recently. Sincerely thank you!

Hello @Lephuongnam :waving_hand:

We are sorry about your frustrating experience. Would you mind checking your DMs? I’ve shared with you the next steps.

Thank you for understanding :folded_hands:

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