ILovePDF error "File extension not supported."

Questions
, ,
1

:bullseye: What is your goal?

I’m trying to make ILovePDF > merge PDF work, it always output the same error.

:thinking: What is the problem & what have you tried?

I’m using the template downloadable here : https://www.make.com/en/templates/10230-merge-pdfs-in-ilovepdf-and-upload-files-to-google-drive

I didn’t change it much, just connected it to my google drive and ILovePDF account.

  • Then I changed the search in google drive. it does find multiples files (6 of them)
  • The template filter out 3 of them (which are working pdf files)
  • The Agregator outputs an array of 3 bundles. Each have a data and filename.
  • Then the ILovePDF merge module outputs an error saying that’s the wrong format.

I check the files, they are .pdf files and I can open them and read them. Nothing wrong with thooses files. I can even merge them on ILovePDF website.

:clipboard: Error messages or input/output bundles

RuntimeError
[400] Request can’t be processed successfully || || File extension not supported.

Origin
iLovePDF

Capture5
Capture51784×838 94.8 KB

Capture4
Capture4441×890 50.9 KB

Capture3
Capture31780×829 94.6 KB

3

Hello, welcome to the community!

  1. Please be sure to check your Array aggregator module configuration.

Its output target structure should be set to iLovePDF.

How to do it?

  1. Be sure your file name contains an extension.

There is important information in the iLovePDF module: File name, including the extension, e.g. invoice.xml which you could possibly miss.

Your filenames are blurred, but one of them clearly shows that the last character of the filename is the letter s, so it definitely does not end with .pdf.

Hope it will help,
Have a nice day,
Michal

1 Like
4

Thank you very much !

The problem was that my pdf files were uploaded without the extention in the file name. Even if google drive understands that they are pdf files, ILovePDF didn’t.

1 Like