Infinite loop in Instagram template auto comment


there’s a bug in the automatic reply template for Instagram Business comments.

It responds in an infinite loop,
I think that each time it responds it considers that there is a new comment to which it responds, and so on.

See if you can get the comment author and filter out the bot’s name/id.


Thank you for your answer.

Could you please give me a little more explanation, I’m new to make

it’s good I understood what was happening, with each new answer from our account, make considered it as a new message and answered it, until it created an infinite loop.

I just had to ask him not to respond to the comment sent from our instagram account.

And it works

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Hello @mehdibenm :wave:,

Just wanted to jump in and congratulate you on solving this one. I’m glad to see that you got the ball rolling. :+1:

Thank you very much for getting back to us and sharing your solution here. We honestly appreciate that you kept us in mind and marked the problem as solved so other users can easily find it while having similar issues. :blush:

Keep up the great job!