Instagram issue public comment

Hello everyone, I’m trying to set up a Scenario to post comments on Instagram Business but I get the following error:

Unsupported post request. Object with ID ‘XXXXXXXXXXXXX’ does not exist, cannot be loaded due to missing permissions, or does not support this operation.

UPDATE: If I try to post a comment under a media ID published by my account then it works. It doesn’t seem to be able with external accounts.

Welcome to the Make community!

This is correct. You have only authorized a connection to your own Instagram account, so you can only interact with your own posts.

You can only post a comment on content when you are the content owner.

That’s just how the Instagram business API works.

1 Like

What a great disappointment :slight_smile:

Could this not help us? Access Verification - Meta App Development - Documentation - Meta for Developers

Because the error they show is the same…