Hi guys
I wonder why on make on my automation that I put it online it gives me an error “Validation failed for 1 parameter(s).” “- Prohibited value in parameter ‘type’.”.
I don’t know why, so I’m posting screen shots of my automation, which is very simple and basic:
Thanks for your help
Hi @Mathieu_Malige,
It seems like you are sending an array as value to the type property, something Freshdesk most likely doesn’t accept. Did you try to map a value of the array or another type of value for the ‘type’ property?
Cheers,
Henk
Thanks you for your reply ! can you tell me how i do that pls ?
Can you share with us the output of the Tally form?
You can find input/output bundles here:
In the Freshdesk API reference, you can already find that their API expects a string value:
Cheers,
Henk
Like it told me that prohibited value is incorect but i dont know where i had the value…
Hi @Mathieu_Malige,
You’ve shared the input of the Freshdesk module, i’d like to see the output of the Tally module.
Whenever you see [], you are mapping an Array type value. As the API expects a string value, any other type will cause an error.
Cheers,
Henk
Thanks for your help @Henk-Operative !
Hi @Mathieu_Malige,
Thank you for the output. It seems that you have mapped the complete ‘Vous avez besoin d’aide pour ?’ array indeed. As you can see, this array contains a value (‘Comment régler ma montre ou mon bracelet’).
You don’t want to map the array in the field of the Freshdesk module, only the first value of the array. Here is more info on how to work with arrays in Make: https://www.make.com/en/help/mapping/mapping-arrays
Cheers,
Henk
Thanks for your help it working !
