I understand that on a scenario I can add error handling with every app, but is there any way to keep a scenario running (processing new executions) without doing that?
As in ideally there is some global ‘don’t deactivate this scenario when it errors, keep processing new executions and email me to let me know of the one execution that failed’. Does such a setting exist?
I checked another one of my scenarios, which always turns off after the first error and it’s set to 3 consecutive errors. So it seems to have the same problem i.e. not scenario specific, which either means another setting that needs to change (?) from those I am using on all scenarios or perhaps a wider issue?
So with output I mean the output of the certain module that is generating the error. You can identify this by the round cloud thingy above it
Once you click on this, it gives back the output of the run. However…
The screenshot you gave above also gives back some valuable info . As you can see in there it states “Missing value of required parameter ‘url’” within the HTTP GET file module. This basically means that there was no URL filled in, which in this case is pretty critical since you are trying to download something from an URL.
I do not see your full scenario in a screenshot so I can not tell you where it’s going wrong, but instead of adding ignore error handlers I would recommend you to backtrack the issue itself. Most likely you have filled in a variable within the HTTP module (for the url), but this variable is empty so it fails.
@Bjorn.drivn, thanks for your reply. I understand why the scenario failed and what is going wrong.
This automation is linked to a form where I can’t validate data before the scenario kicks off, so that means there will sometimes be an error. A customer enters a piece of data that is invalid and so there is no URL to retrieve… that’s fine.
But what I would like to do is stop the scenario from turning off when it experiences an error.
It seems the “Number of consecutive errors” option does not work as advertised, because it is set to 10 on the scenario, but fails on the first error, every time.
@Joseph got it, think I misunderstood you there then
So what you can do in this case, is use the error handlers as you’ve done already. If you don’t need the URL etc. you can use the “ignore” as you’ve done.
With error handlers you can also use routers, so if you want to notify yourself of an issue, use something like a Slack or Gmail module to also send a notification to yourself.
You can see this happening (no notification but multiple error routes) below:
A lot of times, the Hubspot or Google Sheets API doesn’t respond and the scenario shuts down.
This is quite inconvenient. It should just error out that particular execution (generate a notification/alert) and move ahead. I checked in advanced setting, the consecutive failure number is set 3, still it goes down on 1 error.