Issues Connecting with Server- Timeout while connecting

Hello! I am newer to make and error handling for the last 24 hours has been a time. I keep receiving this error. Any guidance here?

  • FTP - Upload a file10+100.4s

Module initialization failed with an error.

Error

Timeout while connecting to server

  • Scenario initialization failed with an error.
Error

Cannot initialize the scenario because of the reason 'Timeout while connecting to server"

image

Welcome to the Make community!

1. Screenshots of module fields and filters

Please share screenshots of relevant module fields and filters in question? It would really help other community members to see what you’re looking at.

You can upload images here using the Upload icon in the text editor:
Screenshot_2023-10-07_111039

2. Scenario blueprint

Please export the scenario blueprint file to allow others to view the mappings and settings. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.

Screenshot_2023-08-24_230826
(Note: Exporting your scenario will not include private information or keys to your connections)

Uploading it here will look like this:

blueprint.json (12.3 KB)

3. And most importantly, Output bundles

Please provide the output bundles of the modules by running the scenario, then click the white speech bubble on the top-right of each module and select “Download output bundles”.
Screenshot_2023-10-06_141025

A.

Save the bundle contents in your text editor as a bundle.txt file, and upload it here into this discussion thread.

Uploading it here will look like this:

bundle.txt (12.3 KB)

B.

If you are unable to upload files on this forum, alternatively you can paste the formatted output bundle in this manner:

  • Either add three backticks ``` before and after the code, like this:

    ```
    input/output bundle content goes here
    ```

  • Or use the format code button in the editor:
    Screenshot_2023-10-02_191027

Providing the output bundles will allow others to replicate what is going on in the scenario even if they do not use the external service.

Following these steps will allow others to assist you here. Thanks!

2 Likes

Hello, first off, thank you for replying. So I am struggling finding the bundles option in my scenario. But I did export and screenshotted where I am seeing the error. This is happening in 4 out of my 5 scenarios that use the FTP. So I am wondering if the FTP connection is being affected into my Cpanel? Is there a way to check this within Make or within my cpanel? The company who manges our Cpanel may have updated security measures as well, could this affect the connection as well? Previously I would see an ECONNREFUSED error but this time out has me confused and is causing disruption with our certificates. Regarding Bundles… I have attached a screenshot here and it shows 0.



blueprint (3).json (191.9 KB)

I hope this gives a clearer idea. I am sorry I am new to this and feel like I am drowning trying to navigate. Any help or guidance would be appreciated greatly.