Jump Step if encounter an error

I have a problem and need help. In my case, I need to validate if the phone number is correct before sending it to the CRM. However, if someone enters an incorrect number, the entire scenario stops and I stop handling new leads…

The scenario is this:

Hi @epx,

Please try to maintain English communication on this community. That way, everybody can help each other out!

As the Phone number App can produce either a result or an error, it is not possible to ‘skip’ the module. However, there is a workaround! You can set up an Error Handling route that filters on the error message + the Resume directive. For example, when someone does not fill in the Phone Number in the form:

Was that your question, or do you mean to filter out any bundles that are not conform a certain format?

Please, follow these steps when asking a question, and you’ll be more likely to get a helpful answer:

:writing_hand: Give us a detailed explanation of what you’re trying to achieve

:footprints: Tell us about any steps you’ve tried so far

:camera_flash: Include screenshots of:

  • your scenario flow and setup (functions, mappings, variables, etc.)

  • module configurations and outputs

  • any error messages you are getting

:card_file_box: Share the blueprint of the scenario you are asking a question about. (this does not contain any connection or personal information)

Henk
Certified Make Expert and Partner
Book a consult with me

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Sorry for language, it’s corrected.

About your solution I will try and back here.

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