I have a problem and need help. In my case, I need to validate if the phone number is correct before sending it to the CRM. However, if someone enters an incorrect number, the entire scenario stops and I stop handling new leads…
Please try to maintain English communication on this community. That way, everybody can help each other out!
As the Phone number App can produce either a result or an error, it is not possible to ‘skip’ the module. However, there is a workaround! You can set up an Error Handling route that filters on the error message + the Resume directive. For example, when someone does not fill in the Phone Number in the form: