Looking for Make + Kommo + OpenAI expert for CRM automation and AI response

How To
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What are you trying to achieve?

Hello community :waving_hand:

I’m working on an automation project with Make, connected to Kommo CRM and OpenAI API, with the goal of automatically replying incoming messages via WhatsApp and Messenger.

I currently have the flow partially functional, but need help with:

Have the AI respond to all incoming leads, regardless of their origin.

Enable logic to keep the conversation active, not just reply once.

Handle thread_id and assistant_id correctly in Make scenarios.

Use the OpenAI API with personalized and multi-line responses.

Avoid relying on a specific field (like first_message or Kommo stages).

:page_facing_up: Here are all the details of the project in this document:
https://bit.ly/4jWUbjQ

I am available to work immediately, the project is already active and urgent.

Thanks for any guidance or if anyone is interested in collaborating. :folded_hands:

Steps taken so far

I have already performed the following steps:

I connected Kommo CRM to Make via webhook.

I integrated the OpenAI API to send automatic responses.

I created initial scenarios that respond correctly to the first message from Meta Ads forms.

Configured the connection with WhatsApp and Messenger.

I tested the AI responses and they work on the first message.

Now I need to improve the logic so that the AI responds to all leads, regardless of their origin, maintains the conversation context (thread_id / assistant_id) and allows multiple automatic interactions.