I have been trying to run a scenario for about 24 hours, now. It appears to hang and random modules. I have a module for ElevenLabs, and it will appear to fully complete, but never move on beyond that. I’ve had it move on once, but it only made it two more modules before having the same hanging thing happen.
This was working fine a couple days ago, so I’m assuming there is some degree of outage or issue causing this.
I think I figured part of it out. It appears that the scenario itself is completing, but the module illustration isn’t reflecting that fact. So it’s working, just not as expected 
I’ve seen this a couple of times for modules that take too long to complete. This is definitely a bug.
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users).
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
Join the Make Fans Discord server to chat with other makers!
1 Like