Hi @onurbolaca
Generally speaking, we recommend connecting your MS email account through our dedicated MS 365 email module. If you prefer working with plain text instead of HTML, you can use our text parser module → html to text.
If you wish to use the generic email module, you’ll need to create a connection with Microsoft SMTP/IMAP OAuth
There are currently no reported issues with this type of connection. If you continue to experience difficulties after trying the suggestions above, it may indicate an issue specific to your MS account or MS workspace.
In that case, please open a ticket with our support team for further investigation or reach out to MS support.