Microsoft 365 Excel - Fail to load Data!

How To
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1

Hello!

I’m trying to build scenario in order to get information from Microsoft 365 Excel (Watch table rows). I have an issue with choosing the workbook. Every time i can select the folder, but when i’m click after to select the file, I always have : Failed to Load Data!

I would really appreciate any help to fix this issue.

thanks

Screenshot 2025-07-17 at 2.22.08 PM

Screenshot 2025-07-17 at 2.23.20 PM
Screenshot 2025-07-17 at 2.23.20 PM798×451 40.2 KB

3

Hi @Alexandre_Drouin,

To resolve the issue, please follow these steps:

  1. Reauthorize the connections: Start by reauthorizing your Microsoft 365 Excel connection to ensure there are no permission issues.
  2. Remove and Re-add the Trigger: After reauthorizing, remove the Microsoft Excel trigger module from your scenario and re-add it. This will help reset the connection and ensure it’s properly configured.

These steps should resolve the “Failed to Load Data” issue you’re encountering.

Let me know if that works or if you need further assistance!

4

Having the same issue here!! I reauthorized all the connections, even created new ones from scratch and still it shows me failed to load data. And this even ocurred with long working scenarios. Out of nowhere, they are failing with Invalid URL errors!

5

Having the same problem! I believe it might be a bug, I hope they fix it soon.

6

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I did the reauthorize and remove and re-add trigger and i have the same issues.

7

same issue here!, reauthorize or recreate modules don’t work

8

Hi there :waving_hand:

Thank you for being so understanding, and sorry for the trouble this may have caused.

We’ve passed the issue along to our Development Team, and they’re already looking into it as a priority. We kindly ask for a bit of time while they investigate. We’ll keep you updated as soon as we have any new information to share. :folded_hands:

We truly appreciate your patience in the meantime!

9

Same issue evolved today for a long running scenario without any changes.

10

Has the problem been resolved?

11

Hello,

Unfortunately, I don’t have any updates at the moment. I’ll let you know as soon as I have any news.

Thank you for your understanding. :folded_hands: