Microsoft365 Connection - how to set permissions in 365 admin console?

I am trying to use a couple of the Microsoft 365 connectors - OneDrive and Outlook. I am able to create connections with a personal Microsoft account just fine, but when I try to use a business Microsoft account, I receive a message saying

Make needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it.

There is an option that says “Have an admin account? Sign in with that account” but when I do that, connects with the admin account instead of the desired account.

The 365 admin is not sure what specific things he would need to change under the hood to allow to connect - does anyone know which settings he would need to change to allow the regular 365 account to connect? And where these settings would be found?

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