Hey Same,
Unfortunately that’s not the service we’re receiving. It’s a bit of a treasure hunt to figure out the best way to get into contact with Make. On friday morning we submitted an issue and did not get any support until 9pm friday night, and then we heard our first follow up contact this morning (monday) saying they will be passing it on, so we have had a sitting issue on our account now 72+ hours. Our experience with make enterprise support has been extremely rough. That’s why I’m coming here is it feels like we’re doing something wrong or I’m missing some communication channel because we can’t get any urgency on this issue while we’re having to run flows manually.