Need Help: HubSpot + Make Integration (Missing “Ticket Name” from Watch Tickets Output)

Questions
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1

Hi team,

I’m setting up a scenario that starts with the “Watch Tickets” module in HubSpot. My goal is to have the “Ticket Name” in the next module (like an Iterator or Array Aggregator) to use it as a filter for the next modules.

However, I’m not seeing all the output properties from the first module — especially the “Ticket Name” field. It’s not showing up in the output bundle when I try to map it in the next module.

Has anyone faced this before or know how I can make the “Ticket Name” field appear in the output? Do I need to adjust settings in HubSpot, use a “Get a Ticket” module, or re-map the output manually somehow?

Any help or guidance would be much appreciated!

Thanks in advance

3

Hi,

Have you tried using the HS module Get a ticket right after the watch ticket module? “Watch” modules always return a limited set of information, so I always use the “Get a ..” module after to retrieve all the info, and the execute the scenario.

It’s a pain because you waste 1 credit, but it gets the job done.

Let me know if it works

4

Hi Federico,

Thank you for helping me out, I will try your suggested method.

I found a way to solve it too. I used the “CRM watch tickets” as the first module and it works perfectly now.

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5

Great! Happy you could find a solution