I have a Voice AI getting a ZIP code from a caller. I need to search that Zip in a Google Sheet and return the name of a Tech on the same line in Google Sheet. For some reason Google Sheets are not finding any information. Please help!!!
Thank you!
Please provide a read only link to your sheets.
Looks like your Sheets filter is correct.
So the issue is the variable from your webhook.
If you need further assistance, please provide the following:
Please provide the output bundles of the modules by running the scenario (or get from the scenario History tab), then click the white speech bubble on the top-right of each module and select “Download input/output bundles”.
Save each bundle contents in your text editor as a bundle.txt file, and upload it here into this discussion thread.
If you are unable to upload files on this forum, alternatively you can paste the formatted bundles.
These are the two ways to format text so that it won’t be modified by the forum:
Method 1: Type code block manually
Add three backticks ``` before and after the content/bundle, like this:
```
content goes here
```
Method 2. Highlight and click the format button in the editor
Providing the input/output bundles will allow others to replicate what is going on in the scenario even if they do not use the external service.
This will allow others to better assist you. Thanks!
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Did you know, the concepts of about 70% of questions asked on this forum are already covered in the Make Academy. Investing some effort into it will save you lots of time and frustration using Make later!
Module 1.txt (23.8 KB)
Module 2.txt (735 Bytes)
Module 3.txt (206 Bytes)
