QuickBooks Online - Connection issue - Token already exists

Questions
1

:bullseye: What is your goal?

I would appreciate your help in resolving this issue.

:thinking: What is the problem & what have you tried?

When I try to create a connection with QuickBooks Online, the OAuth callback response returns the following error:

{
“detail”: “Token not found.”,
“message”: “Token already exists.”,
“code”: “IM006”
}

The same error is also displayed in the screenshot attached.

Could you please help me understand the cause of this issue and how to resolve it?

:clipboard: Error messages or input/output bundles

{
“detail”: “Token not found.”,
“message”: “Token already exists.”,
“code”: “IM006”
}

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

Error Image.png
Error Image.png1365×726 45.6 KB

2

Hi @Bheraram_WWT,

This is the default QBO app, right? Can you try to go through the complete authorization flow in a private browser window, so cookies and cache don’t influence the flow.

Cheers,
Henk

3

Sorry, I found this: Unable to Connect to QBO - "Token already exist.","code":"IM006" error So I think the issue is at Make for now.

1 Like