Repair an make.com scenario (triggered via Webhook from Brevo)

How To
1

Hello,

the webhook in Brevo (sendinblue) “contact_updated” is also triggered when opening or clicking on an email.

My question:
How can I add a condition that only lets through data that has NOT clicked or opened an email. Is there a filter here in make.com?

Here is my current scenario → Picture_1

Picture_1
Picture_11035×339 35.4 KB

Circled in yellow (in Picture_2) are the affected parameters that change and thus trigger a webhook.

Picture_2
Picture_2927×750 84.2 KB

What is the best way to set up a filter here so that the data that contains data is not allowed to pass through?

Please make me an offer to solve the problem.

Thank you.

Peter

2

Hey.
Can you please share me the output of the custom webhook module in both cases.?
I mean when it trigger when you really update a contact and when click on the email.

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3

@Fasil

Here is the output, when some contact click on the eMail:
grafik

Here is the output, when the phone number for example is changed:
grafik

In booth cases it is the same webhook from Brevo (sendinblue) “Contact_updated”.

4

@vantage, But there is “attributes” collection in the real contact update…right?
You can filter using that parameter.
Or you can check the Sendinblue webhook settings if there any option to filter.

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5

@Fasil

Thank you for your response.

The webhook in Brevo (sendinblue) is the following:

grafik
grafik889×816 21.6 KB

So in this case, only the “contact_updated” and “contact_deleted” ist checked. So the webhook is not correct in Brevo and the support from Brevo can not change it. It is really terrible …

Because of the filter. OK, so you would prefer that i install a further filter that let only “attributes” through the scenario. Did i understand it right?

Thank you.

6

Yes. You can set a filter as i mentioned. But need to see more cases to confirm.

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7

Now i installed a filter after the webhook:
grafik

This works great.

2 Likes
8

I am glad to hear my advised helped you to solve your issue.

1 Like