We use Airtable and Make to create draft payments in Revolut. This has worked fine.
We also use the Revolut Watch Draft Payment Transfers module in Make (it’s a webhook) to listen to events related to individual payments. This used to work find and how it does not work at all. There were no changes on our side, webhook just never got called, despite many transfers being executed.
Does anyone know what is going on? I tried creating a new webhook - thinking perhaps, something was wrong with the old one - and still nothing. When a draft payment transfer gets approved/paid in Revolut, no events whatsoever reach the webhook in Make.
Turn your scenario off and then on again. It will prompt you to delete all the data in the queue, or process all the older requests first.
If the issue persists,
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). Alternatively, you should be able to send an email to helpdesk@make.com and support@make.com and it should create a ticket. After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
Join the Make Fans Discord server to chat with other makers!
